The marking enterprise : business success and soceital embedding

The marking enterprise : business success and soceital embedding

Bibliographic Details
Main Author:	THOENIG
Other Authors:	Waldman, Charles
Format:	Book
Published:	New York: : Palgrave Macmillan, , 2007
Subjects:	Consumer satisfaction Customer relations Marketing > Social aspects Organizational effectiveness Social marketing

Similar Items

Satisfaction:how every great company listens to the voice of the customer
by: DENOVE
Published: (2006)

Enterprise one to one : tools for competing in the interactive age
by: PEPPERS
Published: (1997)

Transform : How Leading Companies Are Winning with Disruptive Social Media
by: Morace
Published: (2014)

The new marketing era : marketing to the imagination in a technology - Driven world
by: POSTMA
Published: (1998)

Managing customer value : creating quality and service that customers can see
by: GALE
Published: (1994)

The marketing mavens
by: CAPON
Published: (2007)

Service strategy : management moves for customer results
by: HOROVITZ
Published: (2000)

Human sigma : Managing the employee-customer encounter
by: FLEMING
Published: (2007)

Answering the ultimate question : how Net Promoter can transform your business
by: OWEN
Published: (2009)

Copy, copy, copy : how to do smarter marketing by using other people's ideas
by: Earls
Published: (2015)

Tactical transparency : how leaders can leverage social media to maximize value and build their brand
by: HOLTZ
Published: (2009)

Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership
by: JAF
Published: (2007)

KEEPING customers
Published: (1993)

Loyalty com : customer relationship management in the new era of internet marketing
by: NEWELL
Published: (2000)

Customer experience management : a revolutionary approach to connecting with your customers
by: SCHMITT
Published: (2003)

The lead ladder : turn strangers into clients,one step at a time
by: SCHALLER
Published: (2007)

The experience : the 5 principles of Disney service and relationship excellence
by: Loeffler
Published: (2015)

The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
by: SOUDAGAR
Published: (2012)

Good works! : marketing and corporate initiatives that build a better world-- and the bottom line
by: KOTLER
Published: (2012)

SEEKING customers
Published: (1993)

Oversubscribed : : how to get people lining up to do business with you /
by: Priestley

Connected CRM : implementing a big-data-driven, customer-centric business strategy
by: Williams
Published: (2014)

The customer delight principle : exceeding customer's expectation for bottom-line success
by: KEINIGHAM
Published: (2001)

The Shopper economy : the new way to achieve market place success by turning behavior into currency
by: CRAWFORD
Published: (2012)

Great answers to tough marketing questions
by: SMITH
Published: (2003)

E-service : 24 ways to keep your customers when the competition is just a click away
by: ZEMKE
Published: (2001)

Brand real : how smart companies live their brand promise and inspire fierce customer loyalty
by: VINCENT
Published: (2012)

Purple cow : transform your business by being remarkable
by: GODIN
Published: (2003)

Real-time marketing & PR : how to instantly engage your market, connect with customers, and create products that grow your business now
by: SCOTT
Published: (2011)

Customer once, client forever : 12 tools for building lifetime business relationships
by: BUCKINGHAM
Published: (2001)

The seven lost secrets of success : million dollar ideas of Bruce Barton, America's forgotten genius
by: VITALE
Published: (2007)

The ten faces of innovation : IDEO's strategies for beating the devil's advocate & driving creativity throughoutyour organization
by: KELLEY
Published: (2005)

Kepuasan pelanggan dan hubungannya dengan kualiti perkhidmatan : satu kajian di Istana Budaya Kuala Lumpur
by: ALEXANDER Anak Wong
Published: (2004)

The ultimate question : driving good profits and true growth
by: REICHHELD
Published: (2006)

Pengurusan khidmat pelanggan : petua & teknik
by: RAHMAT Ismail
Published: (2002)

Total access : giving customers what they want in an anytime, anywhere world
by: MCKENNA
Published: (2002)

Intelligent enterprise : a knowledge and service based paradigm for industry
by: QUINN
Published: (1992)

Transformation management : towards the integral enterprise
by: LESSEM
Published: (2009)

Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things
by: Weinman
Published: (2015)

YOUTHNATION: : BUILDING REMARKABLE BRANDS IN A YOUTH-DRIVEN CULTURE/
by: Britton, Matt, , 1975-
Published: (2015)