Effective communications : get your message across and learn how to listen

Bibliographic Details
Main Author: SHIPSIDE
Format: Book
Published: London: New York; : Dorling Kindersley, , 2007
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000026162
005 20090216.0
008 090205s2007
020 0 0 |a 9781405317535 
040 |a JPA 
082 |a 651.7 
090 0 0 |a 651.7   |b SHI 
100 1 0 |a SHIPSIDE   |h Steve 
245 1 0 |a Effective communications :   |b get your message across and learn how to listen   |c Steve Shipside 
260 0 0 |a London:   |a New York; :   |b Dorling Kindersley, ,   |c 2007 
300 |a 120p.; :   |b col.ill.; ;   |c 19cm. 
504 0 0 |a Starting with the fundamental skills of listening and talking, this book considers all of the ways in which you send out messages every day-from negotiating to e-mail writing, It looks at ways of making your point that use all the tools at your disposal, whether that is voice, paper, video, or the positioning of your body. By reading it, and by taking on board its armoury of tips, techniques, and tactics, you will learn more about what people are really saying, you will learn more about what people are really saying, about how to make others understand you, how to getagreement, and how to achieve your goals. 
650 0 0 |a Business communication 
999 |a B000011708   |b MONOGRAPH   |c OPEN SHELF   |e Default branch