Change management excellence : putting NLP to work - ROBERTS (Wales : Crown House Pub, 2006)
This book is about achieving excellent Change Management using a variety of techniques and contains many new concepts and applications for consultants, would-be consultants and everybody involved in change in a business setting. It also provides an intriguing insight into why many fashionable 'cook-book' approaches to change run into problems- and how to avoid repeating them.
Keywords: Interpersonal relations; Organizational change management