(2008). Managing difficult interactions: Expert solutions to everyday challenges. Harvard Business Press,.
Chicago Style (17th ed.) CitationManaging Difficult Interactions: Expert Solutions to Everyday Challenges. Boston,Mass:: Harvard Business Press,, 2008.
MLA (9th ed.) CitationManaging Difficult Interactions: Expert Solutions to Everyday Challenges. Harvard Business Press,, 2008.
Warning: These citations may not always be 100% accurate.