151 quick ideas to improve your people skills - DITTMER; McFarland (Franklin Lakes, NJ: : Career Press, 2009)
We all work with ither people-fellow employees, bosses, customers, and vendors. And we must have strong, positive relationships with these people to ensure our own success, as well as that of the organization. Do we get any training on this key skill at our companies? Rarely. This book will help you do a better, more effective job of working with others. The ideas in this book are culled from the study of human behavior, relationships, and communication. Everything here will make you more effective, efficient, and in control of your relationships with people.
Keywords: Interpersonal relations