Reward systems : does yours measure up? - KERR; Rifkin (Boston, Mass: : Harvard Business School Press, 2009, 2009)
Good execution depends on employees doing the right things at the right time. But poor execution isn't usually about people gone badly. It's usually about incentive systems gone badly: we reward A when we need B. The author has developed a simple but effective three-step process to help you realign your reward system. By following his advice, you can dramatically improve your organization's performance-without adding headcount, upgrading IT capabilities, hiring consultants, or changing the basic nature of your employees. You'll also create a more motivated workplace.
Keywords: Employee motivation; Incentive awards