APA (7th ed.) Citation

JONES. (2009). The wow factor: The 33 things you must (and must not) do to guarantee your edge in today's business world. Ballantine Books.

Chicago Style (17th ed.) Citation

JONES. The Wow Factor: The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today's Business World. New York: Ballantine Books, 2009.

MLA (9th ed.) Citation

JONES. The Wow Factor: The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today's Business World. Ballantine Books, 2009.