Perception of total quality management(TQM) implement in the public sector : A case study of the inleand revenue board(IRB) of Malaysia

Bibliographic Details
Main Author: NURSEHA bt Mahmud
Format: Book
Published: Kuala Lumpur : Universiti Malaya , 1996/1997
Subjects:

MARC

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245 1 0 |a Perception of total quality management(TQM) implement in the public sector :   |b A case study of the inleand revenue board(IRB) of Malaysia   |c Nurseha bt Mahmud 
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