APA (7th ed.) Citation

(2006). Managing Service Quality: Vol 16 (No. 4 - 6, 2006). Temple universiti.

Chicago Style (17th ed.) Citation

Managing Service Quality: Vol 16 (No. 4 - 6, 2006). The fox school of business & management: Temple universiti, 2006.

MLA (9th ed.) Citation

Managing Service Quality: Vol 16 (No. 4 - 6, 2006). Temple universiti, 2006.