The manager's answerbook : practical answers to more than 200 questions every manager asks - BENJAMIN (Petaling Jaya : Advantage Quest Publications, 2010)
Managing people is a job fraugth with potential pitfalls and unique problems, from dealing with a generation gap to conquering budgetary woes. Learn how to calculate your risks and effectively manage even the most difficult employees with The Manager's Answer Book, which provides proven strategies fordealing with any management issue you might face.