Resolving conflicts at work : ten strategies for everyone on the job

Bibliographic Details
Main Author: CLOKE
Other Authors: Goldsmith, Joan, 1941
Format: Book
Published: San Francisco : Jossey-Bass , 2011
Edition:Third Edition
Subjects:
Description
Physical Description:xxxii, 368 pages .: : Col,ill.: ; 23 cm.
Bibliography:Resolving Conflict at work is the updated and completely revised edition of the classic text written for everyone who wants to prevent and resolve conflicts, miscommunications, and misunderstandings. The book contains many practical techniques for revealing how the inevitable disputes and divisions that arise in the workplace are acctually apportunities for greater creativity, productivity, enhanced morale, and personal growth.
ISBN:9870470922248