CONANT. (2011). Touchpoints: Creating powerful leadership connections in the smallest of moments. Jossey-Bass.
Chicago Style (17th ed.) CitationCONANT. Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments. San Francisco, CA: Jossey-Bass, 2011.
MLA (9th ed.) CitationCONANT. Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments. Jossey-Bass, 2011.
Warning: These citations may not always be 100% accurate.