APA (7th ed.) Citation

MAZRINA Binti Mohamed Ibramsah. (2005). Relationship between service quality and customer satisfaction: A case study at national productivity corporation (NPC). Universiti Utara Malaysia.

Chicago Style (17th ed.) Citation

MAZRINA Binti Mohamed Ibramsah. Relationship Between Service Quality and Customer Satisfaction: A Case Study at National Productivity Corporation (NPC). Sintok: Universiti Utara Malaysia, 2005.

MLA (9th ed.) Citation

MAZRINA Binti Mohamed Ibramsah. Relationship Between Service Quality and Customer Satisfaction: A Case Study at National Productivity Corporation (NPC). Universiti Utara Malaysia, 2005.