Relationship between service quality and customer satisfaction : A case study at national productivity corporation (NPC)

Bibliographic Details
Main Author: MAZRINA Binti Mohamed Ibramsah
Format: Thesis Book
Published: Sintok : Universiti Utara Malaysia , 2005
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: D658 562 MAZ
Accession Item Category Format Status Notes
D000006683 OPEN SHELF THESIS AND DISSERTATIONS AVAILABLE