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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000029407 |
| 005 |
20111215.0 |
| 008 |
111215s2008 |
| 040 |
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|a JPA
|
| 090 |
0 |
0 |
|a D
|
| 100 |
1 |
0 |
|a IDZATUL Farahana Binti Ithnin
|
| 245 |
0 |
0 |
|a An integrated approach to improve customer service a study of operational consiperations in customer service department
|c Idzatul Farahana Binti Ithnin
|
| 260 |
0 |
0 |
|a Melaka :
|b Universiti Teknologi Malaysia ,
|c 2008
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| 300 |
|
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|b ill ;
|c 30cm.
|
| 500 |
0 |
0 |
|a Thesis (Bachelor of Business Administration) -UTM,2008
|
| 610 |
1 |
0 |
|a Universiti
|x Dissertations
|
| 650 |
0 |
0 |
|x Dissertation, thesis, etc
|
| 999 |
|
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|a D000010871
|b THESIS AND DISSERTATIONS
|c REFERENCE
|e Default branch
|