Improving the performance of government employees : a manager's guide - LIFF (New York : AMACOM, 2011)
With the economy in rough straits, government agencies are finally being held accountable for results, both by powerful legislation and by public demand and scrutiny. But whipping your department into shape won't happen overnight, and you'll need powerful tools and expert advice to start the transformation. Thankfully, Stewart Liff, the leading expert on government employment and human resources issues, has created this practical guide to show you how to find motivation where there was none; streamline ungainly processes; eliminate wastes of time, money, and effort; and achieve the kind of results usually reserved for cream-of-the-crop private-sector organizations.
Keywords: Civil service -- Personnel management; Employee motivation; Performance; Responsibility