The leader's dilemma : how to build an empowered and adaptive organization without losing control - HOPE; Bunce, Peter; Rsli, Franz (San Francisco, CA : Jossey-Bass, 2011)
"Every executive will have already had to face the well-known dilemma between trust and control. Based on the principles described, the authors succeed in finding a way out of this dilemma. Supported by concrete practical examples, these twelve principles add up to an integral management model which encompasses employee engagement, efficiency and innovation intelligently."
Keywords: Management; Organizational change; Organizational effectiveness