APA (7th ed.) Citation

(1991). Managing Service Quality: An International Journal -Vol.21, Num.4-5 2011. Emerald.

Chicago Style (17th ed.) Citation

Managing Service Quality: An International Journal -Vol.21, Num.4-5 2011. Servsig: Emerald, 1991.

MLA (9th ed.) Citation

Managing Service Quality: An International Journal -Vol.21, Num.4-5 2011. Emerald, 1991.

Warning: These citations may not always be 100% accurate.