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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000030344 |
| 005 |
20140618.0 |
| 008 |
140618s2014 |
| 020 |
0 |
0 |
|a 9781118835807 ,
|c RM 106.20
|
| 040 |
|
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|a JPA
|
| 082 |
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|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b WIL
|
| 100 |
0 |
0 |
|a Williams
|h David
|
| 245 |
0 |
0 |
|a Connected CRM :
|b implementing a big-data-driven, customer-centric business strategy
|c David Williams
|
| 260 |
0 |
0 |
|a Hoboken, New Jersey :
|b John Wiley & Sons, Inc. ,
|c 2014
|
| 300 |
|
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|a xiii,242p. :
|b ill. ;
|c 24cm.
|
| 650 |
0 |
0 |
|a Customer relations
|x Management
|
| 650 |
0 |
0 |
|a Relationship marketing
|
| 650 |
0 |
0 |
|a Strategic planning
|
| 999 |
|
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|a B000014838
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|