Pathmanathan Rajoo. (2018). Service quality, customer satisfaction and loyalty in automotive after sales service in Malaysia [Thesis]. Faculty of Business and accountancy, Universiti Malaya.
Chicago Style (17th ed.) CitationPathmanathan Rajoo. Service Quality, Customer Satisfaction and Loyalty in Automotive After Sales Service in Malaysia [Thesis]. Kuala Lumpur: Faculty of Business and accountancy, Universiti Malaya, 2018.
MLA (9th ed.) CitationPathmanathan Rajoo. Service Quality, Customer Satisfaction and Loyalty in Automotive After Sales Service in Malaysia [Thesis]. Faculty of Business and accountancy, Universiti Malaya, 2018.
Warning: These citations may not always be 100% accurate.