Service quality, customer satisfaction and loyalty in automotive after sales service in Malaysia [Thesis]

Service quality, customer satisfaction and loyalty in automotive after sales service in Malaysia [Thesis]

Bibliographic Details
Main Author:	Pathmanathan Rajoo
Format:	Thesis Book
Published:	Kuala Lumpur : Faculty of Business and accountancy, Universiti Malaya , 2018
Subjects:	Universiti Malaya > Dissertations Service quality > Malaysia
Online Access:	http://ilmu.jpa.gov.my/document/0000031034.pdf

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