APA (7th ed.) Citation

Saiful Azhar bin Shaharun. (2013). Relationship building: An analysis of public diplomacy approach in the public complaints management[Thesis]. Faculty of Communication & Media Studies,Universiti Teknologi Mara.

Chicago Style (17th ed.) Citation

Saiful Azhar bin Shaharun. Relationship Building: An Analysis of Public Diplomacy Approach in the Public Complaints Management[Thesis]. Selangor: Faculty of Communication & Media Studies,Universiti Teknologi Mara, 2013.

MLA (9th ed.) Citation

Saiful Azhar bin Shaharun. Relationship Building: An Analysis of Public Diplomacy Approach in the Public Complaints Management[Thesis]. Faculty of Communication & Media Studies,Universiti Teknologi Mara, 2013.

Warning: These citations may not always be 100% accurate.