APA (7th ed.) Citation

Saiful Azhar bin Shaharun. (2013). Relationship building: An analysis of public diplomacy approach in the public complaints management[Thesis]. Selangor Faculty of Communication & Media Studies,Universiti Teknologi Mara 2013.

Chicago Style (17th ed.) Citation

Saiful Azhar bin Shaharun. Relationship Building: An Analysis of Public Diplomacy Approach in the Public Complaints Management[Thesis]. Selangor: Selangor Faculty of Communication & Media Studies,Universiti Teknologi Mara 2013, 2013.

MLA (8th ed.) Citation

Saiful Azhar bin Shaharun. Relationship Building: An Analysis of Public Diplomacy Approach in the Public Complaints Management[Thesis]. Selangor Faculty of Communication & Media Studies,Universiti Teknologi Mara 2013, 2013.