Relationship building : An analysis of public diplomacy approach in the public complaints management[Thesis]

Relationship building : An analysis of public diplomacy approach in the public complaints management[Thesis]

Bibliographic Details
Main Author:	Saiful Azhar bin Shaharun
Format:	Thesis Book
Published:	Selangor : Faculty of Communication & Media Studies,Universiti Teknologi Mara , 2013
Subjects:	Universiti Teknologi Mara > Dissertations Dissertation,thesis,etc
Online Access:	http://ilmu.jpa.gov.my/document/0000031352.pdf

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