Thelagavathy Naidu Ramasamy. (2012). Customer perception and expectation service quality at Immigration Department of Johor [Thesis]. Faculty of International Business School,Universiti Teknologi Malaysia.
Chicago Style (17th ed.) CitationThelagavathy Naidu Ramasamy. Customer Perception and Expectation Service Quality at Immigration Department of Johor [Thesis]. Johor: Faculty of International Business School,Universiti Teknologi Malaysia, 2012.
MLA (9th ed.) CitationThelagavathy Naidu Ramasamy. Customer Perception and Expectation Service Quality at Immigration Department of Johor [Thesis]. Faculty of International Business School,Universiti Teknologi Malaysia, 2012.
Warning: These citations may not always be 100% accurate.