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00000cam a2200000 7i4500 |
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0000031856 |
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20180906.0 |
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180719s2012 |
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|a JPA
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|a D14918
|b THE
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|a Thelagavathy Naidu Ramasamy
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|a Customer perception and expectation service quality at Immigration Department of Johor [Thesis]
|c Thelagavathy Naidu Ramasamy
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|a Johor :
|b Faculty of International Business School,Universiti Teknologi Malaysia ,
|c 2012
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| 300 |
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|a xvii,105 pages :
|b 30cm
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| 336 |
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|a Text
|2 ardcontent
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| 337 |
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|a Unmediated
|2 ardcarrier
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|a Thesis
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|a Master of Business Administration (Strategic Management)
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| 610 |
1 |
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|a Universiti Teknologi Malaysia
|x Dissertations
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| 856 |
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|u http://ilmu.jpa.gov.my/document/0000031856.pdf
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|a D000014918
|b THESIS AND DISSERTATIONS
|c REFERENCE
|e Default branch
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