Customer perception and expectation service quality at Immigration Department of Johor [Thesis]

Customer perception and expectation service quality at Immigration Department of Johor [Thesis]

Bibliographic Details
Main Author: Thelagavathy Naidu Ramasamy
Format: Thesis Book
Published: Johor : Faculty of International Business School,Universiti Teknologi Malaysia , 2012
Subjects:
Universiti Teknologi Malaysia > Dissertations
Online Access:http://ilmu.jpa.gov.my/document/0000031856.pdf

Internet

http://ilmu.jpa.gov.my/document/0000031856.pdf

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: D14918 THE
Accession Item Category Format Status Notes
D000014918 REFERENCE THESIS AND DISSERTATIONS AVAILABLE

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