Sharinaz Samsudin. (2012). Operational issues in Majlis Bandaraya Petaling jaya (MBPJ): Client satisfaction and the value of the service of intemediaries [Thesis]. Universiti Teknologi Mara.
Chicago Style (17th ed.) CitationSharinaz Samsudin. Operational Issues in Majlis Bandaraya Petaling Jaya (MBPJ): Client Satisfaction and the Value of the Service of Intemediaries [Thesis]. Selangor: Universiti Teknologi Mara, 2012.
MLA (9th ed.) CitationSharinaz Samsudin. Operational Issues in Majlis Bandaraya Petaling Jaya (MBPJ): Client Satisfaction and the Value of the Service of Intemediaries [Thesis]. Universiti Teknologi Mara, 2012.
Warning: These citations may not always be 100% accurate.