Operational issues in Majlis Bandaraya Petaling jaya (MBPJ) : client satisfaction and the value of the service of intemediaries [Thesis]
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| Format: | Thesis Book |
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Selangor :
Universiti Teknologi Mara ,
2012
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| Online Access: | http://ilmu.jpa.gov.my/document/0000032966.pdf |
| Item Description: | Thesis |
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| Physical Description: | 133 pages : 30cm |