Operational issues in Majlis Bandaraya Petaling jaya (MBPJ) : client satisfaction and the value of the service of intemediaries [Thesis] - Sharinaz Samsudin (Selangor : Universiti Teknologi Mara, 2012)
Thesis
Doktor Falsafah
Keywords: Universiti Malaya -- Dissertations; Dissertation,thesis,etc