Operational issues in Majlis Bandaraya Petaling jaya (MBPJ) : client satisfaction and the value of the service of intemediaries [Thesis]

Operational issues in Majlis Bandaraya Petaling jaya (MBPJ) : client satisfaction and the value of the service of intemediaries [Thesis]

Bibliographic Details
Main Author:	Sharinaz Samsudin
Format:	Thesis Book
Published:	Selangor : Universiti Teknologi Mara , 2012
Subjects:	Universiti Malaya > Dissertations Dissertation,thesis,etc
Online Access:	http://ilmu.jpa.gov.my/document/0000032966.pdf

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