Zatilaziya binti Yahya. (2012). Airline service quality and its effect on behavioral intentions [Thesis]. Universiti Teknologi Malaysia.
Chicago Style (17th ed.) CitationZatilaziya binti Yahya. Airline Service Quality and Its Effect on Behavioral Intentions [Thesis]. Johor: Universiti Teknologi Malaysia, 2012.
MLA (9th ed.) CitationZatilaziya binti Yahya. Airline Service Quality and Its Effect on Behavioral Intentions [Thesis]. Universiti Teknologi Malaysia, 2012.
Warning: These citations may not always be 100% accurate.