Airline service quality and its effect on behavioral intentions [Thesis]
| Main Author: | Zatilaziya binti Yahya |
|---|---|
| Format: | Thesis Book |
| Published: |
Johor :
Universiti Teknologi Malaysia ,
2012
|
| Subjects: | |
| Online Access: | http://ilmu.jpa.gov.my/document/0000032973.pdf |
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