APA (7th ed.) Citation

Collins, S. D., & O'Rourke, J. S. (2006). Listening and responding: Managerial Communications Series. Thomson/South-Western.

Chicago Style (17th ed.) Citation

Collins, Sandra Dean, and James S. O'Rourke. Listening and Responding: Managerial Communications Series. Mason, Ohio: Thomson/South-Western, 2006.

MLA (9th ed.) Citation

Collins, Sandra Dean, and James S. O'Rourke. Listening and Responding: Managerial Communications Series. Thomson/South-Western, 2006.