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  1. 1
    GLOBAL cases in benchmarking : best practices from organizations around the world

    GLOBAL cases in benchmarking : best practices from organizations around the world

    Published 1998
  2. 2
    Benchmarking for competitive advantage

    Benchmarking for competitive advantage by BENDELL

    Published 1998
  3. 3
    Managing by measuring : how to improve your organization's performance through effective benchmarking

    Managing by measuring : how to improve your organization's performance through effective benchmarking by CZARNECKI

    Published 1998
  4. 4
    Tahap kesedaran terhadap konsep pengurusan kualiti menyeluruh (TQM) di Jabatan Kastam dan Eksais Diraja Malaysia negeri Kedah Darul Aman

    Tahap kesedaran terhadap konsep pengurusan kualiti menyeluruh (TQM) di Jabatan Kastam dan Eksais Diraja Malaysia negeri Kedah Darul Aman by ISMAIL bin Rahman

    Published 1998
  5. 5
    Balanced scorecard step-by-step for government and nonprofit agencies

    Balanced scorecard step-by-step for government and nonprofit agencies by NIVEN

    Published 2003
  6. 6
    The best practices enterprise : a guide to achieving sustainable world-class performance

    The best practices enterprise : a guide to achieving sustainable world-class performance by KERR

    Published 2006
  7. 7
    Metrics 2.0 : creating scorecards for high-performance teams and organizations

    Metrics 2.0 : creating scorecards for high-performance teams and organizations by HUWE

    Published 2010

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