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  1. 1
    KAMUS pengkelasan pekerjaan.
    Published K.L: Jabatan Tenaga Rakyat Kementerian Sumber Manusia, 1992.
  2. 2
    From problem to solution : Commonwealth strategies for reform Mohan Kaul.
    by KAUL
    Published London: Commonwealth Secretaria, 1996.
  3. 3
    Managing quality in the service sector Mike Asher.
    by ASHER
    Published London: Kogan Page, 1996.
  4. 4
    Improvement and development in public service Report by Tan Sri Ahmad Sarji chief secretary to the government of Malaysia.
    by AHMAD Sarji bin Abdul Hamid
    Published Kuala Lumpur: MAMPU, 1993.
  5. 5
    MALAYSIA improvement and development in public service 1990.
    Published Kuala Lumpur, 1990.
  6. 6
    MALAYSIA pembaharuan dan kemajuan dalam perkhidmatan awam 1990.
    Published Kuala Lumpur, 1990.
  7. 7
    DICTIONARY of occupational classification.
    Published K.Lumpur: Manpower Department, Ministry of Labour and manpower M'sia, 1980.
  8. 8
    KEARAH kecemerlangan dan kesejahteraan perkhidmatan awam di alaf baru = towards an excellent and caring public service for the next millennium selected speeches of Tan Sri Abdul Halim Ali, Chief Secretary to the government, Malaysia
    Published Kuala Lumpur INTAN 1999
  9. 9
    REINVENTING government in the information age international practice in IT- enabled public sector reform edited by Richard Heeds
    Published London Routledge 2001
  10. 10
    Pengurusan projek sektor awam Dari perspektif praktikal Lee Kiyau Loo
    by LEE
    Published KL INTAN 2000
  11. 11
    COMPETENCY management in the public sector European variations on a theme edited by Sylvia Horton,Annie Hondeghem and David Farnham
    Published Amsterdam IOS Press 2002
  12. 12
    ETIKA dan integriti di Malaysia isu dan cabaran
    Published Kuala Lumpur Institut Integriti Malaysia 2005
  13. 13
    REMINISCENCES recollection of sarawak administrative service officers edited James U.H Chin,Jayl Langub
    Published Malaysia Pelanduk Pub 2007
  14. 14
    STRENGTHENING public service delivery forging ahead together editors Jamaluddin Hj. Ahmad Damanhuri, Malek Shah Hj. Mohd. Yusoff
    Published Kuala Lumpur INTAN 2005
  15. 15
    Managing government employees how to motivate your people,deal with difficult issues and achieve tangible result Stewart Liff
    by LIFF
    Published New York Amacom 2007
  16. 16
    Service par excellence Wan Mansor Abdullah
    by WAN Mansor Abdullah
    Published Kuala Lumpur INTAN 2004
  17. 17
    PRODUKTIVITI koleksi soal-jawab Institut Tadbiran Awam Negara
    Published Kuala Lumpur INTAN 1992
  18. 18
    Amanat perdana perkhidmatan awam bertaraf dunia:koleksi ucapan Perdana Menteri semasa Majlis Perdana Perkhidmatan Awam(MAPPA)(2000-2005)
    by ABDULLAH Ahmad Badawi,Dato'Seri, 1939
    Published Kuala Lumpur INTAN 2007
  19. 19
    Merealisasikan harapan Jamaludin Hj.Ahmad Damanhuri
    by JAMALUDIN Hj. Ahmad Damanhuri
    Published Kuala Lumpur: Insitut Tadbiran Awam Negara, 2005
  20. 20
    Nota Bestari PTK 1 dan PTK 2 kompetensi umum Mohamad Faizal Mansor
    by MOHAMAD Faizal Mansor
    Published Kuala Lumpur: International Law Book Services 2007