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  1. 1
    The new marketing era : marketing to the imagination in a technology - Driven world Paul Postma.
    by POSTMA
    Published New York: Mc Graw Hill, 1998.
  2. 2
    Predictably irrational the hidden forces that shape our decisions Dan Ariely
    by ARIELY
    Published New York HarperCollins Pubs. 2008
  3. 3
    Mengendali aduan pelanggan menukar cabaran kepada peluang Jennifer Denham; penterjemah Mohd Rizal Saidin
    by DENHAM
    Published KL Prentice Hall 2003
  4. 4
    Brain scripts for sales success 21 hidden principles of consumer psychology for winning new customers Drew Eric Whitman
    by Whitman
    Published New York McGraw-Hill Education 2015
  5. 5
    Copy, copy, copy how to do smarter marketing by using other people's ideas Mark Earls
    by Earls
    Published West Sussex,UK Wiley 2015
  6. 6
    A study on the factor determining consumer intention to purchase organic product in Klang Valley [Thesis] Krishnasamy Raman
    by Krishnasamy Raman
    Published Kuala Lumpur Faculty of Business and Accounting,Universiti Malaya 2017
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  7. 7
    Kepuasan pelanggan dan hubungannya dengan kualiti perkhidmatan satu kajian di Istana Budaya Kuala Lumpur Alexander Anak Wong
    by ALEXANDER Anak Wong
    Published Sintok Universiti Utara Malaysia 2004