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  1. 1

    CRM a business strategy in higher education institution by Ashara Banu Mohamed

    Published 2006
  2. 2

    Award winning customer service : 101 ways to guarantee great performance by EVENSON

    Published 2007
  3. 3

    How to get to the top : business lessons learned at the dinner table by FOX

    Published 2007
  4. 4

    The marketing mavens by CAPON

    Published 2007