Search Results

Suggested Topics within your search.
  • Showing 1 - 6 results of 6
Refine Results
  1. 1
    Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company

    Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company by SPECTOR

    Published 1995
  2. 2
    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value

    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value by HESKETT

    Published 1997
  3. 3
    Customer-focused quality : what to do on monday morning

    Customer-focused quality : what to do on monday morning by HINTON

    Published 1994
  4. 4
    Leardership and the customer revolution

    Leardership and the customer revolution by HEIL

    Published 1994
  5. 5
    Pengurusan khidmat pelanggan : petua & teknik

    Pengurusan khidmat pelanggan : petua & teknik by RAHMAT Ismail

    Published 2002
  6. 6
    Exceptional service, exceptional profit : the secrets of building a five-star customer service organization

    Exceptional service, exceptional profit : the secrets of building a five-star customer service organization by INGHILLERI

    Published 2010

Search Tools: