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  1. 1
    Creating The Strategy : Winning And Keeping Customers In B2B Markets Rennie Gould.
    by Gould
    Published London: Kogan Page, 2012.
  2. 2
    How to click with everyone every time David Rich
    by RICH
    Published New York McGraw-Hill 2004
  3. 3
    Lean solutions how companies and customers can create value and wealth together James P. Womack and Daniel T. Jones
    by WOMACK
    Published London Simon & Schuster 2005