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    Working towards results : managing individual performance in the public service by JORM

    Published 1996
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    Penilaian prestasi di kalangan pegawai-pegawai dalam kumpulan sokongan by ZOKRIE bin Othman

    Published 1998
  4. 4

    Results : how to assess performance, learning and perceptions in organizations by SWANSON

    Published 1999
  5. 5

    Coaching for improved work performance by FOURNIES

    Published 2000
  6. 6

    Performance appraisals by HARVARD

    Published 2001