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  1. 1
    Everything you need to know to talk you way to success Burton Kaplan.
    by KAPLAN
    Published New Jersey: Prentice Hall, 1995.
  2. 2
    The psychology of persuasion : how to persuade others to your way of thinking Kevin Hogan.
    by HOGAN
    Published Louisiana: Pelican Pub., 1996.
  3. 3
    Real influencing how to win hearts and minds to achieve goals
    by SMART
    Published London Prentice Hall Business 2003