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  1. 1
    How leaders build value using people, organization, and other intangibles to get bottomline results Dave Ulrich, Norm Smallword
    by ULRICH
    Published Hoboken N.J John Wiley 2006
  2. 2
    Why the bottom line isn't how to build value through people and organization David Ulrich, Norm Smallwood
    by ULRICH
    Published New Jersey John Wiley & Sons 2003
  3. 3
    Strategy maps converting intangible assets into tangible outcomes Roberts S. Kaplan,David P.Norton
    by KAPLAN
    Published Boston Harvard Business School Press 2004