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  1. 1
    Working with difficult poeple Muriel Solomon.
    by SOLOMON
    Published New York: Prentice Hall, 1990.
  2. 2
    Workplace wars and how to end them : turning personal conflicts into productive teamwork Kenneth kaye.
    by KAYE
    Published New York: AMACOM, 1994.
  3. 3
    Solving people problems Bobbi Linkemer
    by LINKEMER
    Published New York Amacom 2000
  4. 4
    Berunding panduan menyelesaikan konflik peribadi dengan cara yang memuaskan semua pihak Abdullah Hassan dan Ainon Mohd.
    by ABDULLAH Hassan
    Published Bentong PTS Publication 2002
  5. 5
    How to win any argument without raising your voice. losing your cool, or coming to blows by Robert Mayer
    by MAYER
    Published Franklin Lakes Career Press 2005
  6. 6
    A survival guide for working with bad bosses dealing with bullies, idiots, back-stabbers and other managers from hell Gini Graham Scott
    by SCOTT
    Published New York AMACOM 2005
  7. 7
    Dealing with difficult people how to deal with nasty customers,demanding bosses and annoying co-workers Roberta Cava
    by CAVA
    Published United States Firefly Books 2004
  8. 8
    Becoming a Conflict Competent Leader how you and your Organization can manage conflict effectively Craig E. Runde, Tim A Flanagan
    by RUNDE
    Published San Francisco Jossey-Bass 2007
  9. 9
    Managing difficult interactions expert solutions to everyday challenges Pocket mentor series.
    Published Boston,Mass: Harvard Business Press, 2008
  10. 10
    The 3rd alternative solving life?s most difficult problems Stephen R. Covey with Breck England
    by COVEY
    Published New York Free Press 2011
  11. 11
    The dynamics of conflict resolution Bernard Mayeer
    by MAYER
    Published San Francisco Jossey-Bass 2000
  12. 12
    THE results-driven manager dealing with difficult people
    Published Boston,Massachusetts Harvard Business School Press 2005
  13. 13
    Interpersonal conflict Willian W. Wilmot and Joyce L. Hocker
    by WILMOT
    Published Boston McGraw-Hill 2001
  14. 14
    The How to easily handle difficult people handbook everything problem people don't want you to know Murray Oxman
    by OXMAN
    Published United States Success Without Stress 1997
  15. 15
    How management teams can have a good fight Kathleen M. Eisenhardt, Jean L. Kathwajy, L.J Bourgeois lll
    by EISENHARDT
    Published Boston, Mass: Harvard Buysiness Press, 2009
  16. 16
    Let's talk about it turning confrontation into collaboration at work / Paul L. Marciano, PHD.
    by Marciano,Paul L.
    Published New York McGraw Hill 2021
  17. 17
    Conflicted Why Arguments Are Tearing Us Apart and How They Can Bring Us Together Ian Leslie
    by Leslie, Ian, 1972-
    Published London Faber & Faber Limited, 2021