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  1. 1
    Managing difficult interactions expert solutions to everyday challenges Pocket mentor series.
    Published Boston,Mass: Harvard Business Press, 2008
  2. 2
    The power of a good fight how to embrace conflict to drive productivity, creativity, and innovation Lynne Eisaguirre
    by EISAGUIRRE
    Published Indianapolis Alpha 2002
  3. 3
    The art of constructive confrontation:how to achieve more accountability with less conflict John Hoover,Roger P.Dilvestro
    by HOOVER
    Published New Jersey John Wiley and Sons 2005