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  1. 1
    Quality and competence : integrating competence and quality initiatives Shirley Fletcher..
    by FLETCHER
    Published London: Kogan Page, 1993.
  2. 2
    Quality at work in research and development George J Kidd.
    by KIDD
    Published New York: Tha Krous, 1992.
  3. 3
    Pengujian amalan penilaian -sendiri kualiti di syarikat pembuatan elektronik Sayed Mohamed Safuan Sayed Mohamed Noor.
    by Sayed Mohamed Safuan Sayed Mohamed Noor
    Published Serdang: Universiti Kebangsaan Malaysia, 2006.
  4. 4
    QUALITY and productivity creating a difference in modern industry and corporation edited by Syed Othman Al Habshi and Nik Mustafa Nik Hassan
    Published KL IKIM 2000
  5. 5
    Design for Six Sigma a roadmap for product development Kai Yang and Basem El-Haik
    by YANG
    Published New York McGraw Hill 2003
  6. 6
    Pengurusan kuliti menyeluruh John S. Oakland; penterjemah Abdul Rahman Ibrahim
    by OAKLAND
    Published Wangsa Maju Institut Terjemahan Negara Malaysia Berhad 2009