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  1. 1
    Let's talk quality : 96 questions you always wanted to ask Phil Crosby

    Let's talk quality : 96 questions you always wanted to ask Phil Crosby by CROSBY

    Published 1989
  2. 2
    Quality is still free : making quality certain in uncertain times

    Quality is still free : making quality certain in uncertain times by CROSBY

    Published 1996
  3. 3
    ISO 9000 : meeting the international standards

    ISO 9000 : meeting the international standards by JOHNSON

    Published 1997
  4. 4
    ISO 9000 made easy : a cost-saving guide to documentation and registration

    ISO 9000 made easy : a cost-saving guide to documentation and registration by ZUCKERMAN

    Published 1995
  5. 5
    Quality planning and analysis : from product development through use

    Quality planning and analysis : from product development through use by JURAN,J.M

    Published 1993
  6. 6
    Juran on leadership for quality : an executive handbook

    Juran on leadership for quality : an executive handbook by JURAN

    Published 1989
  7. 7
    The TQM trilogy : using ISO 9000,the Deming prize and the Baldrige Award to establish a system for total quality management

    The TQM trilogy : using ISO 9000,the Deming prize and the Baldrige Award to establish a system for total quality management by MAHONEY

    Published 1994
  8. 8
    THE New wave university: a prelude to Malaysia 2020

    THE New wave university: a prelude to Malaysia 2020

    Published 1996
  9. 9
    Achieving quality through continual improvement

    Achieving quality through continual improvement by BURRILL

    Published 1998
  10. 10
    KEARAH kecemerlangan dan kesejahteraan perkhidmatan awam di alaf baru = towards an excellent and caring public service for the next millennium

    KEARAH kecemerlangan dan kesejahteraan perkhidmatan awam di alaf baru = towards an excellent and caring public service for the next millennium

    Published 1999
  11. 11
    The Think Factory : managing today's most precious resource, people

    The Think Factory : managing today's most precious resource, people by CONWAY

    Published 2007
  12. 12
    Aktiviti 5s : sisih, susun, sapu, seragam dan sentiasa praktik

    Aktiviti 5s : sisih, susun, sapu, seragam dan sentiasa praktik by ZULKIFLEY Mohamed

    Published 2002

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