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  1. 1

    Let's talk quality : 96 questions you always wanted to ask Phil Crosby by CROSBY

    Published 1989
  2. 2

    Quality is still free : making quality certain in uncertain times by CROSBY

    Published 1996
  3. 3

    ISO 9000 : meeting the international standards by JOHNSON

    Published 1997
  4. 4

    ISO 9000 made easy : a cost-saving guide to documentation and registration by ZUCKERMAN

    Published 1995
  5. 5

    Quality planning and analysis : from product development through use by JURAN,J.M

    Published 1993
  6. 6

    Juran on leadership for quality : an executive handbook by JURAN

    Published 1989
  7. 7
  8. 8

    THE New wave university: a prelude to Malaysia 2020

    Published 1996
  9. 9

    Achieving quality through continual improvement by BURRILL

    Published 1998
  10. 10
  11. 11

    The Think Factory : managing today's most precious resource, people by CONWAY

    Published 2007
  12. 12

    Aktiviti 5s : sisih, susun, sapu, seragam dan sentiasa praktik by ZULKIFLEY Mohamed

    Published 2002