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  1. 1
    ISO 9000 : meeting the international standards Perry L.Johnson.
    by JOHNSON
    Published New York: Mc Graw Hill, 1997.
  2. 2
    ISO 9000 made easy : a cost-saving guide to documentation and registration Amy Zuckerman.
    by ZUCKERMAN
    Published New York: AMACON, 1995.
  3. 3
    Juran on leadership for quality : an executive handbook J.M Juran..
    by JURAN
    Published New York: The Free Press, 1989.
  4. 4
    The TQM trilogy : using ISO 9000,the Deming prize and the Baldrige Award to establish a system for total quality management Francis X Mahoney and Carl G.Thor..
    by MAHONEY
    Published New York: AMACOM, 1994.