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  1. 1
    The first-time supervisor's : survival guide George Fuller.
    by FULLER
    Published New Jersey: Prentice Hall, 1995.
  2. 2
    Incharge : supervising for the first time Gordon P. Rabey.
    by RABEY
    Published London: Pitman Pub, 1994.
  3. 3
    100 Powerful Ways to Win & Keep New Customers fast, simple, inexpensive, profitable & proven ideas you can use starting today Paul R. Timm
    by TIMM
    Published Kuala Lumpur Advantage Quest Pub 2005
  4. 4
    Leading the professionals how to inspire & motivate professional teams Geoff Smith
    by SMITH
    Published London Kogan Page 2004
  5. 5
    The busy manager's guide to deligation Richard A.Lueke, Perry McIntosh
    by LUECKE
    Published New York Amaricam Management Association 2009