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  1. 1
    Total quality management in the public sector : an international perspective

    Total quality management in the public sector : an international perspective by MORGAN

    Published 1994
  2. 2
    GUIDE to TQM in service industries

    GUIDE to TQM in service industries

    Published 1996
  3. 3
    Total quality organisation : balance & harmony for excellence

    Total quality organisation : balance & harmony for excellence by BARRY

    Published 1997

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