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  1. 1
    Outcome management : rede signing your business systems to achieve your vision

    Outcome management : rede signing your business systems to achieve your vision by MC ARTHUR

    Published 1995
  2. 2
    Quality-centered strategic planning : a step by step guide

    Quality-centered strategic planning : a step by step guide by DEW

    Published 1997
  3. 3
    TQM for information systems management : quality practices for continuous improvement

    TQM for information systems management : quality practices for continuous improvement by CORTADA

    Published 1995
  4. 4
    Management strategies for vision 2020 : developing competitive strategies for the winning edge

    Management strategies for vision 2020 : developing competitive strategies for the winning edge by YEOH

    Published 1995
  5. 5
    Assessing business excellence : a guide to self-assessment

    Assessing business excellence : a guide to self-assessment by PORTER

    Published 1996
  6. 6
    Management development and training : a TQM approach

    Management development and training : a TQM approach by COSTIN

    Published 1996
  7. 7
    Total quality and organization development

    Total quality and organization development by LINDSAY

    Published 1997
  8. 8
    TQM inaction : a practical approach to continuous performance improvement

    TQM inaction : a practical approach to continuous performance improvement by PIKE

    Published 1996
  9. 9
    The high-value manager : developing the care competencies your organization demands

    The high-value manager : developing the care competencies your organization demands by STONE

    Published 1995
  10. 10
    Training for total quality management

    Training for total quality management by BURTON

    Published 1994
  11. 11
    BEYOND total quality management : toward the emerging paradigm

    BEYOND total quality management : toward the emerging paradigm

    Published 1994
  12. 12
    Breakthrough thinking in total quality management

    Breakthrough thinking in total quality management by HOFFHERR

    Published 1993
  13. 13
    Linking quality to profits : quality based cost management

    Linking quality to profits : quality based cost management by ATKINSON

    Published 1996
  14. 14
    Achieve total quality

    Achieve total quality by HUTCHINS

    Published 1992
  15. 15
    Best practice benchmarking

    Best practice benchmarking by CODLING

    Published 1996
  16. 16
    The myths of japanese quality

    The myths of japanese quality by EBERTS

    Published 1995
  17. 17
    Total quality management in action

    Total quality management in action by GITLOW

    Published 1994
  18. 18
    The road to quality

    The road to quality by GLASSOP

    Published 1995
  19. 19
    Introduction to total quality : quality,productivity,competitiveness

    Introduction to total quality : quality,productivity,competitiveness by GOETSCH

    Published 1994
  20. 20
    GUIDE to TQM in service industries

    GUIDE to TQM in service industries

    Published 1996

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